All 6 sections of Online Check-In have been completed and indicate a green checkmark; You have made your final payment more than 24 hours previous; Your documents have been processed by Holland America Line; United States/Canada: 1-877-SAIL-HAL (1-877-724-5425). I assume it will show up eventually? Each ship has several fire teams that drill together so they are prepared to respond to a fire. The activity icons that appear at the beginning of each tour description provide a general idea of the level of activity to expect. Packages are non-transferrable and non-refundable. Audible smoke alarms in all staterooms and public areas. 4.0. Please have your card and photo identification ready and available whenever getting on or off the ship, as you will need to scan your card at the optical monitors located at the gangway. The credit card on file and payment day of the month can be updated at any time. upgrade using one of the links below, or call an agent at 888-737-9266. Kids Clubis unable to accommodate children requiring one-on-one care into programming. Stay connected throughout the cruise by surfing the web, using social media, checking email and sending messages to friends and family. On the other hand, friends and family rates, from what I've been told, are usually last minute and offer even deeper discounts. Payment and Changes to Bookings - Family and Friends may now call 888-207-3536 directly to make payment or any changes to their reservation. However, please note that additional charges will apply. Contact our support line at 1-800-628-4771 if you require assistance with changes. Furthermore, many transportation vehicles around the world do not have wheelchair lifts. Fully Accessiblerooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the cabin, and accessible bathrooms are designed for use by guests with highly limited or no mobility who require regular use of a wheelchair, scooter, or other similar assistive devices and provide accessible elements including turning space, accessible routes throughout the stateroom, and accessible bathrooms. With the Elite Beverage Package you can enjoy all drinks menu priced $15 and under including Dale DeGroffs Original Cocktails! Those travelers with chronic illnesses and those who are immunocompromised are at greater risk. For questions and/or help with your Online Check-in forms, please email Holland America Reservations or call 1-800-207-3545. Each Holland America ship has an onboard Medical Center staffed by licensed physicians and critical care nurses. Can Family & Friends Bookings be bumped after confirmed and paid in full? Applications also may be faxed to 206-905-8952 or 800-355-3021 or submitted to the Ship Inventory department in person by the employee. Your stateroom keycard will be delivered to your stateroom. Shore excursion vouchers will be delivered to your stateroom on the day of embarkation. Water in plastic bottles will not be allowed onboard in any quantity, including in ports of call. Our Signature package includes everything from our Quench Package along with your favorite premium beers, spirits, cocktails, and wines by the glass priced $11 and under. With Flexible fares, you may change your flights without change fees at any time prior to your cruise final payment date. Express Docs are a more environmentally friendly option. With elegant fine dining and enriching activities, Holland America Line's cruise ships welcome you aboard to discover timeless cruising, refined for a new generation. Cash is accepted in our casinos. Every ship boasts a remarkable and extensive art collection, collectively valued at millions of dollars. A traveler may include up to 100 cigars and 200 cigarettes (one carton) in the US$800 exemption from duty. High-risk destinations are the developing countries of Latin America, Africa, the Middle East, and Asia. If Your luggage is locked, the lock may be removed by security or, alternatively, the luggage will be held by security until you can be present for an inspection and any items in question further identified and/or surrendered. Boarding may be denied if you arrive at the pier without the proper travel documentation, and in that case you would not be eligible for a refund. Q I have a Mac computer and am having trouble printing my Express Docs. All checked and carry-on luggage will be scanned and any prohibited items, including alcoholic/nonalcoholic beverages will be removed, confiscated, and discarded. To ensure that happens, we have appointed a Designated Person who operates under the standards established by the International Management Code for the Safe Operation of Ships and for Pollution Prevention, commonly referred to as the ISM Code. Transfer Showersprovide the maneuvering clearance alongside a shower stall to allow for transferring to the shower bench from a wheelchair. From time to time it may be necessary to re-accommodate booked Family & Friends and make them an offer to change their travel plans. Please visit the following section, Crew Center is website run by ex-crew members sharing their experience and Insights about life and work on cruise ships. However, there a few age restrictions on board. These non-refundable, but generally lower rates, require full payment for the air reservation at time of air booking. Children 12 or under receive half off in our specialty dining restaurants or can select items from the kids menu for free. The number of Dressy Nights on your cruise depends upon the duration of the voyage. VB6003 is set up with queen bed only to meet compliance spacing with wheelchair access on the left side when facing the bed. It is prudent to photocopy the identification page of your passport and pack it separately, in case of loss or damage to the original. Family & Friends Program Offers Exciting New Enhancements Holland America Line is pleased to announce exciting new enhancements to the Family & Friends Program that streamline the process and make it easier for you to book your family and friends on a special rate cruise.
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