Because the discounts applied to only a portion of the charges for breakfast, we realized we'd now be paying something more than the $174.03, presumably around $200 for our stay. I was charged in full.I was also charged another $7.99 service fee.After I booked, I found out that it's said that the hotel policy was not refundable for cancelations.I went to looking tres website and found out that their rooms were Available for $25 last and were refundable upon cancelation.I booked oneTo have a record when I called the looking company. And please respond to mr, I am such a nervous wreck over this misunderstanding I tried 4-5 times. She then said I could call and get a refund. The reservation for the Red Rood Inn, Greensboro NC for Aug 5 -7, 2022. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with CCI Hotel Reservations. In the process of disputing the excessive charge! This complaint was posted by a verified customer. The reservation for the Red Rood Inn, Greensboro NC . Within the hour I Canceled that reservation. When I made the reservation, it showed the charge at $75 for the room plus additional $5.00+ tax charge. As in #3 Getaroom are a prepay site. My husband booked accidentally through this site and paid up front, didn't end up getting an email confirmation so when he tried to call and cancel, he could not give them a "reservation number' and from there 1 1/2 hrs later after being transferred over and over again with each person on the other end asking for the reservation number, each one of them said they could not help him bc he didn't have the number to give them. This comment was posted by a verified customer. I cancelled the booking but the money has b not been refunded. This morning I sent a very specific email to the address I was given - escalations@getaroom.com. I was charged $214.00, for a room I never stayed in, and was told nothing in the area of San Francisco had any vacancies. The more significant problem is that immediately after I made my reservations, several attempts were made to use my credit card, bank account and Amazon account. According to the new breakout the additional fees on top of the base hotel price was entered in category called 'Tax Recovery Fee'. It is effectively they who caused the duplicate charge. We "thought" we were booking DIRECT through Hampton Inn only to find out AFTER THE STAY that we were redirected to CCI Res and charged an additional amount of $82.84 and for a "Tax Recovery & Service Fee". I was driving and using hands free so I was not able to confirm if I was on the Hampton Inn number, I trusted Google (Which in my honest opinion are accomplishes of this people since they get paid) I called the number that was given by Google which was not the Hampton Inn number, but the Indian lady that answered the phone did not identify herself as working for CCI and she pretended (Dishonest miss representation with the intention to defraud) to be the Hampton Inn front desk. I told the man at the hotel I would not be there, since I live in Modesto Ca. I think it should be Make sure after searching online that you check you are on the hotels official website to reserve a room, by checking the website address, looking at the Contact Us or About Us section of that website and reading the Terms and Conditions. Unfortunately, the reservation page disappeared before I take a snapshot or copy the fake confirmation number. Business Profile GuestReservations.com Travel Agency Contact Information 4023 Kennett Pike # 53238 Wilmington, DE 19807-2018 Visit Website (917) 933-5719 Average of 187 Customer Reviews Customer. How do I get my money back. The difference was this fraudster (CCI Hotel room) site that appeared to be Holiday Inn linked and they applied an overcharge of $235.27 - this is unbelievable and I plan to complain to the Chamber of Commerce in Hilton Head and also to Holiday Inn - I demand a refund! Interestingly I called Best Western to make a reservation and I was routed to CCI Hotel and Best Western Claim its impossible. CCI sent me a copy of their receipt. My refund will be $219.12. Same things as everyone else. Going to small claims.
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